All businesses encounter problems that repeatedly persist and add risk to operational efficiency, costs, or customer satisfaction. Although a quick fix might remedy the underlying problem temporarily, degeneration will return quickly. Problems that can cripple business performance, quite literally, require structural approaches designed to tackle the first reason, core ever-growing issue, not the remnant consequences.

Such approaches demand methodical, systematic, side-cross department and operational critical thinking and creativity tools for satisfactory and comprehensive performance solving.

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